The Scented Mood obtains, collects, and stores any information that you provide to us on our website. By using this site and making purchases, you consent to these statements. By continuing on www.thescentedmood.com, you adhere to the privacy policy statements below.

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Personal Data Collection

Personal information is collected, such as first and last name, mailing address, phone number, and email address during the transaction process or member profile sign-up. We also collect payment data including credit card information that is used to complete purchases from The Scented Mood. You have the option to provide us with additional information such as age, gender, and date of birth. The Scented Mood may also collect feedback, reviews, and recommendations on store products purchased from www.thescentedmood.com.

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User Data Tracking

The Scented Mood may use software tools to measure and collect session information, including cookies, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We collect such this personal data for the following purposes:

 

1. To provide and operate the services appropriately

2. To offer our users ongoing customer assistance and technical support

3. To be able to communicate with our site visitors and users with general or personalized service-related notices and promotional messages

4. To create collected statistical data and other collected and/or inferred Non-personal Information, which The Scented Mood may use to provide and improve our services

5. To comply with any applicable laws and regulations

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If you don’t want us to process your data anymore or if you would like to correct, amend, or delete any personal information we have about you please contact us at TSMInfo@thescentedmood.com. Please allow at least 48 hours for a response and changes to take effect. For your convenience, minor changes are able to be made in the account settings i.e., address and credit card information.

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Use of Cookies

The Scented Mood uses “cookies” to enhance your site experience The main purpose of a cookie is to detect users and possibly prepare customized Web pages or to save site login information for you. When you visit a website with cookies, a cookie file is saved to your computer or mobile phone in order to customize your personal experience You have the option to accept or decline these cookies when entering The Scented Mood through PC or mobile desktop.

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Platform Data Collection

Our site, www.thescentedmood.com, is hosted on the Wix platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may also be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Monthly Subscription

​We take your privacy seriously and are committed to protecting your personal information. By subscribing to our monthly subscription service, we may collect and use your personal information, such as your name, email address, and payment information, to process your subscription and provide you with access to our services. We may also use your personal information to send you promotional offers or updates about our service, but you can opt-out of receiving these communications at any time. We will not share or sell your personal information to any third-party except for the purpose of processing your subscription. We will retain your personal information for as long as necessary to provide you with access to our service or as required by law. We use appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. By using our monthly subscription service, you agree to this privacy policy and our collection and use of your personal information as described herein.

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User Contact

We may contact you via email to notify you concerning your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. If you wish to stop receiving all communications from The Scented Mood, you have the option to Unsubscribe and opt out.

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Changes to Policy

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here and via email that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Page last updated: 1/30/2023